Resolve Windows 10 or update issues on HP computer or printer– Click Here
Won’t print getting message 0x6100004a
Welcome to the HP Support Community. I'd be happy to assist you.
Let us try these steps:
Reset the printer
Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.
Check for any jams inside the printer and make sure the print carriage is moving freely.
Refer to this document.
For more info on resolving a 0x error, refer to this document.
If the error persists, I'm afraid this is a hardware issue with the printer. Please reach out to the HP Support in your region regarding the service options for your printer.
I hope this helps! Keep me posted.
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Have a great day!
KUMAR0307 I am an HP Employee
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