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LMR-Lebec
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Message 1 of 2
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Error- printhead missing

OFFICE PRO 8610
Microsoft Windows 10 (32-bit)
  • I just installed new HP Color Ink. Checked installation, still not printing. Do you think they're bad or should > replace printer which I've had for several years?
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Error- printhead missing

@LMR-Lebec, Welcome to HP Support Community!

 

If you have already performed the steps from the document Error Indicates Faulty Printhead and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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