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Why is my hp envy photo in error stage?
Welcome to HP support community.
Use HP Print and Scan Doctor to check connectivity
Download HP Print and Scan Doctor.
Run HPPSdr.exe from the download location on your computer.
Once HP Print and Scan Doctor opens, click Start, and then select your printer.
If your printer in not in the list, turn it off and on, and then click Retry.
If there is a connection problem, follow the instructions in HP Print and Scan Doctor.
If a screen prompts you to turn on printer updates, click Yes.
If a screen prompts you to make your printer the default printer, click Yes.
Try to print.
Assign manual IP address and that should fix the issue.
From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, touch ( Setup ), touch Reports , and then touch Network configuration Page.
Setting a Static IP Address
Once you know your printer’s IP address, entering it is pretty easy. Here’s what you do:
You can refer this HP document for more assistance:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Sandytechy20 I am an HP Employee
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