• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎12-27-2019 05:20 AM - last edited on ‎10-30-2020 03:57 PM by

HP Recommended
Product: Office Jet Pro 8710
Operating System: Microsoft Windows 10 (64-bit)

Last year I received a printer from US in R.Moldova (Europe), Office Jet Pro 8710, unfortunately on the local market we have only the cartridges 953 available. I’ve bought them, since on the package is indicated my printer model 8710, but I'm receiving  an error massage “the indicated cartridges are not intended for use in this printer”. Could anybody advise if this problem can be solved and how difficult is that? I understand that I need the cartridges for US region but anyway, I have spent already 170$ on them.

The warranty is expired.

 

Thank you,

1 REPLY 1

‎12-27-2019 09:57 AM

HP Recommended

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Printer-purchased-in-a-different-country-ne... 

 

Send them a message on facebook support page




My profile on LinkedIn

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.