02-02-2020 01:52 PM
Every time I print I get the message re install cartridges . So I open the lids /tabs on the black and CMY and close again then it prints.
I am on the HP ink Programme so the ink Cartridges I am using are genuine and I don't have any spares as none have been sent as I haven't run low.
Any help would be appreciated
02-04-2020 05:58 PM
Welcome to HP support community.
Update the printer firmware
Here are the steps:- Click here
You can refer this HP document for more assistance:- Click here
I hope that helps.
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