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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hello everyone, I've been having some faint printing issues with my HP Envy for awhile now and I am not sure what is causing these things to happen.
Whenever I print a picture in color, I get very faint horizontal lines, they're difficult to see but they are definitely there and shouldn't be. Is there anyway for me to stop my printer from causing these lines to show up?
I've attached a picture of some stickers I made that have the lines on them, most notable on the blue one!
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@Arsonlst, Welcome to the HP Support Community!
Let us try these steps that may resolve this issue:
Check the estimated ink levels
On the printer control panel, touch the Ink icon 
to display the current estimated ink levels.
Clean the ink cartridges
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On the printer control panel, swipe the display to the left, and then touch Setup
.The Setup menu displays.
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Swipe the display up, and then touch Printer Maintenance.
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Touch Clean Cartridges.
Also perform step 14 and 9 respectively from this document.
Let me know how this goes.
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