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Fake paper jam and clucking noise behind front panel of Officejet Pro 8600 Plus

HP Recommended
Officejet Pro 8600 Plus
Microsoft Windows 10 (64-bit)

Fake paper jam and 2 clucking noise behind front panel of Officejet Pro 8600 Plus.   One geek said it may be a broken gear.   Can anyone troubleshoot?

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@Squeex

 

Welcome to the HP support community.

 

 Check the carriage path with the carriage docked

  1. Press the Power button to turn off the printer.

  2. Disconnect the power cord from the rear of the printer.

       CAUTION: 

    Do not reach into the ink cartridge access area when the printer is plugged into an electrical outlet.

  3. Place your fingers into the slot on the left side of the printer, and then pull to open the ink cartridge access door.

    Image: The slot on the side of the printer.

  4. Gently pull out any jammed or torn paper from inside the printer.

  5. Use a flashlight to check for torn pieces of paper that might remain inside the printer. If any torn pieces of paper remain inside the printer, more jams are likely to occur.

    Image: Check for paper jammed in the carriage path

  6. Close the ink cartridge access door.

  7. Reconnect the power cord to the rear of the printer, and then turn on the printer.

  8. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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Yes, thank you,  I've of course did all that already multiple of times.  That is the first information I checked  on line.  I've spent hours.  I just want to take the machine apart (deconstruct) if I possibly can.  What is behind the front panel on the right that can possibly make this cluck-cluck noise?  Do the gears wear out?  The carriage does return to the left position, and I've realigned the print heads, all the basic things that are suggested on the HP website.

 

I got a HP Officejet Pro 9015 for the time being, but it is built so poorly. 

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@Squeex

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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