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‎04-05-2020 09:10 AM - last edited on ‎04-06-2020 09:51 AM by Retired

HP Recommended
Product: OfficeJet 6950

I have a ticket [edit] I received it on march the 27th after having done anything suggested on the forum without any result; I would like to know how can I contact the hp support in order to understang what happens now, given the fact I didn't have any piece of news since then.

Thanx,

Giuseppe.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-09-2020 12:59 PM

HP Recommended

@giuseppemicheli, Welcome to HP Support Community!

 

We shall escalate this issue to the concerned team.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

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1 REPLY 1

‎04-09-2020 12:59 PM

HP Recommended

@giuseppemicheli, Welcome to HP Support Community!

 

We shall escalate this issue to the concerned team.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
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