Feed problems with OfficeJet 8022

[Jenny2-_]

Just bought the printer. It seems to print OK in letter size. I regularly print Avery labels in 4x6 size. This is the first time I have tried them with this printer and it's not working, the printing being maybe 3/8" or 8mm too far to one end. Shifting where i put the sheet in the tray seems to make no difference. Any ideas, please?

[Betty0610 · Accepted solution]

@Jenny2-_

Welcome to the HP Support Community.

Go to the paper-handling section of this document and make sure it's compatible: https://support.hp.com/ie-en/product/hp-officejet-pro-8020-all-in-one-printer-series/24208622/docume...

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Let me know if this helps.

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[Jenny2-_]

Thanks, Betty. No, the specs don’t mention that, which is as disappointing as it is surprising. Who knew? Every printer I’ve owned before handled them without qualm. I guess I’ll just have to suck it up until I can replace it with one not so fussy. I do appreciate your help.

[Betty0610]

I understand. I recommend you to contact the HP Support Team if you need a replacement under warranty.

Link: www.hp.com/contacthp/

Note:  Select the country accordingly to get the contact details for support.

Thanks!

Have a great day!