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Hjalmar1
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Felrapport "Oväntat tillstånd rapporteras från sensorn i skrivarsystemet" som stoppar all användning

Officejet 7612
macOS 10.15 Catalina

Fick **bleep** på bläcket och installerade ny svart patron typ 932XL från Inkclub men efter två sidor fick jag felmeddelandet Felrapport "Oväntat tillstånd rapporteras från sensorn i skrivarsystemet" . Stängde av drog ut sladd och satte på men samma sak igen. Prövade med ny likadan patron men samma sak. Vad göra?

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Felrapport "Oväntat tillstånd rapporteras från sensorn i skrivarsystemet" som stoppar all användning


Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.

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Hjalmar1
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Felrapport "Oväntat tillstånd rapporteras från sensorn i skrivarsystemet" som stoppar all användning

"Unexpected status reported from sensor in the printer system" . The black ink was finished and I installed a new ink cassette type 932XL from inkClub (not original HP) and the printer started but stopped after 2-3 pages and the message ".." was sent. I restarted and tried with the same result. I also disconnected the cord and restarted. I tried another ink cassette of the same type but had the same result. After a few trials  no prints were possible at all. What to do?

 

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Felrapport "Oväntat tillstånd rapporteras från sensorn i skrivarsystemet" som stoppar all användning

@Hjalmar1, Welcome to HP Support Community!

 

Have you tried checking with a different ink cartridge? Does the issue persist?

 

Here's the thing, yes, you can refill your cartridges or use remanufactured cartridges, but you may run into problems.HP will not guarantee the functionality of those ink cartridges.

QualityLogic, one of the world's foremost quality assurance organizations, tested the performance of HP inkjet print cartridges vs. remanufactured (refilled) brands. The results: original HP inkjet print cartridges far surpassed ink refills in both print quality and reliability. Nearly one out of every six refilled ink cartridges tested was dead on arrival or failed prematurely. 70% of refilled cartridges had some form of the reliability problem


Count on HP original ink cartridges for consistent, worry-free printing. You may think you're saving money on remanufactured or refilled ink cartridges, but in the long run, the cost of wasted time, ink, and paper can more than make up the difference.

 

Please reach out to the HP Support in your region for further assistance.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

 

TEJ1602
I am an HP Employee

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