Flashing Lights and Code C2FE012C on my HP Photosmart Premium C410
05-03-202007:35 AM - edited 05-03-202007:36 AM
Product: HP Photosmart Premium C410
Operating System: Microsoft Windows 10 (64-bit)
When I plug in my printer (I don't even need to turn it on and cannot do so), it shows the following behavior:
I get the hp logo as usual for about 20 seconds on the display.
Then it get the code "C2FE012C"and sometimes "C2FE012D" underneath a on/off-symbol on the display for about one second.
Then all the lights on the key panel go flashing and will never stop again.
The only key that shows an effect then is the on/off-button. Upon pressing it, the process starts over again. None of the other buttons work, nor does the ink cartridge carriage start to move and allow me to remove the cartridges. Consequently, I cannot reset my printer as described in this article.
See also the photo attached.
Can anybody help me get my printer back to work, please?