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HP Recommended

HI i’ve Try to press both wireless n information button but nothing is printed, is it another way to figure out the password? Many thanks

1 REPLY 1
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@Cindy2000

 

Welcome to the HP Support Community!

  • Are you trying to retrieve the Wireless network password or is it the password for wifi-direct on the printer?

To print the wireless network test report and network configuration page:

 

Press the Wireless   and the Information button  at the same time.
button

● The wireless network test report shows the diagnostics results for the status of the wireless network, wireless signal strength, detected networks, and more.

● The network configuration page shows the network status, hostname, network name, and more.

 

To turn Wi-Fi Direct on or of:

On the printer control panel, press the Wi-Fi Direct button .

● When Wi-Fi Direct is turned on, the Wi-Fi Direct light is on steady. To find the Wi-Fi Direct name and password, press the Information button  to print a printer information page.

● When Wi-Fi Direct is turned off, the Wi-Fi Direct light is off.

● The default password for Wi-fi direct is 12345678

Click here to know more

 

To find the wireless network password, click here 

Alternatively, contact your Internet service provider.

 

Let me know how this goes.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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