01-02-2018 04:22 AM - edited 01-02-2018 04:24 AM
I bought a HP DeskJet 3730 printer. The sticker on box said I could get free lifetime printing of 15 sheets per month. On registering I went with the occasional user plan, but now want to downgrade, as I hardly ever print. I cannot see the free plan in my account being offered though, only more expensive options.
Can someone tell me how to change my plan to the free lifetime printing one?
01-02-2018 04:33 AM
Right, I've just seen the answer to my query on the Curry's website!
In small print at the bottom of the page (you have to expand the "Legal" section), it states: 15 page plan must be adopted at initial set up. Visit https://instantink.hpconnected.com/uk/en/terms for more details.
So it seems I'll be forever charged £1.99 because the small print was deviously hidden!
Cheeky of HP not to make it clearer at the outset (and also Currys).