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sdepaor
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HP Recommended

Full Page Print on 265 gsm paper skips about 2 cm at top of page and ends early at end of page.

HP Envy Photo 7830
macOS 10.14 Mojave

Hi! I'm having problems printing from my HP Envy Photo 7830. It was working fine previously.

 

When I try to complete a Full Page Print on 265 gsm paper, the printer skips about 2 cm of the image at the top of page and ends early at end of page. When I try the same on normal A4 (e.g. HP Everyday white paper) the image prints fine.

 

any help would be greatly appreciated!

 

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Message 2 of 2
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HP Recommended

Full Page Print on 265 gsm paper skips about 2 cm at top of page and ends early at end of page.

That gsm is not supported.

Click here for the printer specs.

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