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Kinopio
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Message 1 of 2
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Full page print only missing black

HP Envy 4520
Microsoft Windows 10 (64-bit)

I'm having a problem where when I print a full page picture, no black ink is used. If I print the exact same picture with exact same settings but smaller on a page, the black is fine. Not sure what to do with that.

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Message 2 of 2
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Full page print only missing black

Hi,

Print and review a Printer Status Report, can you see any color printed correctly as shown in the included sample?

https://support.hp.com/us-en/product/hp-envy-4520-all-in-one-printer-series/5447920/document/c047070...

 

Please let me know the results,

Shlomi

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