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Getting a gray vertical band on everything I print and copy on my HP OfficeJet 3830 series printer

HP Office Jet 3830 series
Microsoft Windows 10 (32-bit)

Getting a gray vertical band on everything I print and copy on my HP OfficeJet 3830 series printer.  I have followed all suggested steps to clean cartridge and ports (?).  Nothing is working.  I still get the band.

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Getting a gray vertical band on everything I print and copy on my HP OfficeJet 3830 series printer

@Help2020,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are getting vertical bands when you print or make a copy.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-officejet-3830-all-in-one-printer-series/7172321/document/c0...

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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