01-16-2020 09:36 AM
Just changed ink cartridge and getting message saying I need to replace the cartridge with the oval icon
01-18-2020 03:52 PM
Welcome to HP support community.
Are you using one of these cartridges:
If yes, try the steps mentioned in this HP document to fix the issue:- Click here
I hope that helps.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
I am an HP Employee