02-12-2020 12:21 PM
I'm getting the printhead error. Not found etc. I have gone over the many other posts that have 'links' to further delve into it. but the links are not found. help.!
02-15-2020 03:13 AM
Welcome to the HP Support Community. I'd be happy to assist you with the printhead error.
Appreciate you trying the steps. Have you also tried the steps mentioned in this document - HP Printers - Error Indicates Faulty Printhead
Try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your printer.
Hope this helps! Keep me posted.
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