So tired of all the BS around the HP Envy suddenly not printing in colour. I don't want to see anyone from HP rolling out the same trite."click the grayscale option and change it to color"
THERE IS NO GRAYSCALE OPTION. NONE! ANYWHERE!
I work from home and this stupidity is infuriating. Not only can HP NOT suggest a fix for a random issue that started on it's own. They don't even understand that a basic feature has disappeared. I contacted HP Support who informed me that, as my printer is two years old, the only way I can get support is to sign up for their (incredibly environmentally unfriendly and stupidly expensive) ink program. I suspect they have engineered the product fails via updates for just this purpose.