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Green flashing light on printer

HPDeskjet 5940

The light will not stop flashing green.  I have replaced ink cartridge correctly.  Printer will not print.

I am not very technically minded so if you are kind enough to send a reply please word it very simply.  Thanks very much.

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Message 2 of 2
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Green flashing light on printer

@rMh72, Welcome to HP Support Community!


I'd recommend you follow the steps from the User Guide pages 87-90 to resolve the issue. If the issue persists, it could be a hardware failure.


Please reach out to the HP Support in your region regarding the service options for your printer.


Hope this helps!


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

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