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HO Deskjet 3755 Won’t Print

HP Desk Jet 3755
macOS 10.14 Mojave

I have set my laptop n phone up through HPSmart.  It will not print. I ran the wireless network test n got a pass on all.  When I try to print I get the message printer offline. Everything I have look at states it is on line.  I tried WIFI direct with same results. 

HP Support Agent
HP Support Agent
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HO Deskjet 3755 Won’t Print



I have gone through your post and would like to help


I suggest you update the Printer firmware and also check for Mac updates




If the issue persists reset the Network settings on the printer and setup the connection again


Press and hold the Wireless button and the Cancel button for 10 seconds to reset the Network settings


Next run the HP Smart App again to setup the wireless connection




Keep me posted how it goes 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.


I Am An HP Employee

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