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Posts: 17
Member Since: ‎12-14-2013
Message 1 of 2 (1,827 Views)

HP 1410 PSC (Q7286A OR Q7290B) adapter

Dear HP


Here I am again cause outside warranty I CAN'T contact HP through e-mail or phone (ri di cu lous)


I have a HP 1410 PSC with a failing adapter.


The product number is Q7286A, but there is another little sticker that says Q7290B (!?)


How can I receive an adapter?



Also, the HP chat service doesn't seem to accept ANYTHING! (I even tried 'b110a').


What's up with this 'please sir, go away' attitude?

Posts: 4,704
Member Since: ‎09-03-2013
Message 2 of 2 (1,781 Views)

Re: HP 1410 PSC (Q7286A OR Q7290B) adapter

Hi Hakkelaar,


I understand you have a PSC 1410 printer and are looking to get a new power adapter for it. I will certainly do my best to assist you with this!!


I'm sorry you've had a bad experience thus far, but I promise, no 'please sir, go away' attitude here, we're happy to help out!


You can visit the HP PartSurfer webpage, but because you have an older printer, I would suggest that you call them. The HP PartSurfer team can be reached at 1-800-227-8164 Monday to Friday between 5AM and 5PM Pacific time.


Hope this helps, have a great day!!

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