02-10-2020 01:14 PM
HP 3830 prints too dark (looks like bold). Any way to make it print lighter permanently?
Solved! Go to Solution.
02-12-2020 05:51 PM
@Gossage1 Greetings from the HP Community!
I suggest you check if the copier works as a stand-alone device,
If the copies are fine, change the print quality to draft mode using the below steps:
Check the print settings for your print job in Windows.
In the software application you are trying to print from, click File, and then click Print.
The Print window opens.
Open the Properties dialog box.
Depending on the software application, the button might be Properties, Options, Printer Setup, Printer, or Preferences.
Depending on your print job, you might consider modifying the following settings:
Paper Type: If you are printing on photo paper, select the type of photo paper you are attempting to print on.
Print Quality: If you are dissatisfied with the quality of your printouts, increase the print quality. To print more quickly, decrease the print quality. These options typically include Best, Normal, and Draft modes.
Paper Size: If you are printing on a different size of paper than you normally print on, select the correct paper size.
Black and White: If you want to print in black and white only, select the grayscale option.
After selecting the print settings, click OK to apply the settings, and then click Print.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
I am an HP Employee
02-13-2020 11:32 AM
@Gossage1 The pleasure is all mine,
And does this mean, the issue is resolved?
If no, let me know what's happening once you've tried the steps and I'll be happy to help,
f yes, If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
I am an HP Employee
02-13-2020 12:44 PM
I'm going to mark it "solved" because I don't think there's any other answer for me. Text from any source prints too dark. It almost looks bold compared to my earlier HP printers. There's a slider in the display screen on the front of the printer that let's you select light or dark for copies but it reverts back to normal every time. My wife and son will never bother with this. I was thinking there might be some permanent setting, but I doubt it.
Your answer was good--especially to remind me & other people they can print as "stand-alone" to troubleshoot. Not every source gives options re print quality (eg I don't see any when I print from Edge). But even though my new HP 3830 documents look cheesy and amateurish to me, I think it'll have to do.
Thank you again.