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Grandna65
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HP 4650 wireless printer will not print. Keep getting question mark.

HP OfficeJet 4650 All-in-One Printer series

I keep getting a question mark on my screen.  I have tried everything I can think of.  I have replaced my cartridges, reset the internet_, reinstalled HP plug in.  It will print from scanner_, but not from my phone or tablet.  HELP

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HP Support Agent
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Message 2 of 6
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HP 4650 wireless printer will not print. Keep getting question mark.

@Grandna65

 

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that your printer display shows question mark. I would like to help you resolve this issue. 

 

However, I will need a few details to provide an accurate solution,

When did this issue start?

Did you do any hardware or software changes?

How is the printer connected to computer, wired or wireless?

 

Meanwhile

 

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Reconnect the power cord to the rear of the printer.
  6. Turn on the printer.

Reply with the result of the above-mentioned steps, for further assistance.

Cheers.

 

Sandytechy20
I am an HP Employee

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TrilogyGrp
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Message 3 of 6
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HP 4650 wireless printer will not print. Keep getting question mark.

I have done this, I have reset and reloaded the print driver. Still displays the ?

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mmorgan123
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Message 4 of 6
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HP 4650 wireless printer will not print. Keep getting question mark.

 It didn't work. Still showing a question mark.

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Mistyrain
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Message 5 of 6
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HP 4650 wireless printer will not print. Keep getting question mark.

I have done all the suggestions provided, my printer continues to not print it is only one year old an hasnt been used much please help the ? Mark still on screen an will not receive commands to print from my phone 

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AmyJoe76
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Message 6 of 6
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HP 4650 wireless printer will not print. Keep getting question mark.

I have disconnected the power cord while printer was on and rebooted and the question mark is still there and printer will not print

 

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