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HP Recommended
Hp5660e
Mac OS X 10.10 Yosemite

I am trying to print my business cards on an A4 using the HP5660e 

one page prints perfect the other side is shifted. What can I do to fix this so the cards print accurately

1 REPLY 1
HP Recommended

Hello, @yasmineMahmoud – Hope you are well 🙂

 

Thanks for engaging in the HP Forums! I see by your post that you are experiencing printer related issues. I will certainly do my best to help you!

 

I understand that you are having trouble while printing 2-sided using the HP Envy 5660 printer. Let’s try the steps listed below to try and fix the issue:

 

  • Click the Apple menu icon, and then click “System Preferences”.
  • Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
  • Right-click the blank space in the Printers list, and then click “Reset printing system”.
  • Click “Reset” in the confirmation window.
  • Enter an administrator username and password, and then click “OK”.
  • Wait until the printing system is reset and no devices show in the Printers list
  • Restart your computer and then go back to System preferences – Printers and scanners.
  • Click the “Add button” (+).
  • Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
  • Click “Print Using...”, and then select the name of your printer (By default “Airprint” would be selected)

 

Once done, then try changing the printing settings to print 2-sided. Follow the steps listed here: http://hp.care/2nyvwcX

 

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂


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DVortex
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