Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

HP 6255 Checking For Printer Updates Error

HP 6255 Printer
Microsoft Windows 10 (64-bit)

I have an HP 6255 printer.  When I turn it on, it automatically is "checking for printer updates" on the display.  It ultimately fails and indicates the "update failed to download."  From this point, the only option is to press ok, and then it "checks for printer updates" again, with the same result.  I did unplug it from the wall and tried again multiple times to no avail.  What can I do to get my printer to work?

HP Support Agent
HP Support Agent
2,013 2,003 95 118
Message 2 of 2
Flag Post
HP Recommended

HP 6255 Checking For Printer Updates Error

Hi @kilekc


Welcome to the HP Support Community. I'd be happy to assist you


Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.


Try update firmware from your computer- HP Printers - Updating or Upgrading Printer Firmware 


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day! 

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation