cancel
Showing results for 
Search instead for 
Did you mean: 
kfed123
New member
1 0 0 0
Message 1 of 2
63
Flag Post
HP Recommended

HP 7520 printhead error after buying new printhead

I recently changed ink cartridges for my HP7520 printer and I am now getting a printhead error.  I purchased another cartridge but that did not help.  I then cleaned the printhead with alcohol and that did not work.  I then purchased a new printhead and that did not work.  I then downloaded the latest firmware and that did not work.  I think I ran out of options.

1 REPLY 1
HP Support Agent
HP Support Agent
6,485 6,478 426 526
Message 2 of 2
19
Flag Post
HP Recommended

HP 7520 printhead error after buying new printhead

Hi @kfed123

Welcome to the HP Support Community. I'd be happy to assist you. If you have tried the steps mentioned in this document and the issue persists, I'm afraid this is a hardware issue with the printer, please contact our HP Support team for Service Options:

1) Click on this link - www.hp.com/contacthp/

2) Select your product type below.

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Select the appropriate option based on your preference.

6) Fill the web-form and proceed further.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation