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- Re: HP 7640 Set time
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01-15-2016 11:30 PM - last edited on 01-16-2016 12:59 PM by danny-r
Just received my Envy 7640e printer - having a problem with the time - I set it to the
correct time and a few days later it is off by several hours - is there something wrong
with this printer?
Solved! Go to Solution.
Accepted Solutions
06-07-2017 11:57 AM
Hello, @kob1
Thanks for reaching out! I'd like to help 🙂
I understand that you are trying to set time on your Envy 7640 printer. Here are the steps:
-
On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon (). The Setup menu displays.
-
Swipe the display and select the "Preference" menu.
-
The first and second options are to set date and time respectively.
-
Change the date and time and save the settings.
Hope that helps! Let me know!
Cheers 🙂
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee
01-18-2016 01:08 PM
Hi @PaulSampson,
Welcome to the HP Support Forums! I see by your post that the printer keeps losing time every couple of days. I would like to help you resolve this issue. If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say thanks for my effort to help, click the " Thumbs Up " to give me a Kudos.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
Update the printer's firmware, to see it that will help, HP ENVY 7640 e-All-in-One Printer.
Select your operating system and the firmware link.
Please let me know the results and if there is anything else I can help you with. Thank you.
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!
01-23-2016 11:00 AM
I removed the printer from a power strip as you suggested - checked the firmware version and
found it to be already up to date with the latest version. I will report back at a later date if the
time drift was caused by the power stip.
Paul Sampson
06-06-2017 07:48 AM
Want to set time in HP 7640. Link was no help whatever.
@PaulSampson wrote:Just received my Envy 7640e printer - having a problem with the time - I set it to the
correct time and a few days later it is off by several hours - is there something wrong
with this printer?
06-07-2017 11:57 AM
Hello, @kob1
Thanks for reaching out! I'd like to help 🙂
I understand that you are trying to set time on your Envy 7640 printer. Here are the steps:
-
On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon (). The Setup menu displays.
-
Swipe the display and select the "Preference" menu.
-
The first and second options are to set date and time respectively.
-
Change the date and time and save the settings.
Hope that helps! Let me know!
Cheers 🙂
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee
07-13-2018 06:56 PM
I have a brand-new HP OfficeJetPro 6978. When I saw it displayed the wrong date and time, I eventually found that by pressing on the date-time line on the panel screen I could get a different display allowing me to change the date, and then the time. Which is what I did.
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