HP 8600 Plus Error Message: Paper detected does not match paper size or type selected.

[rock_hound]

Just bought the HP8600 Plus & found it will not print on business checks (size 3x8) from Quickbooks.  Printer is more than 50% useless to me if I can't print payrolls or pay bills!  Is there a fix???? I  am using Windows 7.  If not, guess I will take it back, but I will NOT get another HP product.  How was I to know it doesn't allow me to print on custom paper?  How would I know if other HP models would allow?  How did I get in this mess????

[erniea15]

I was having the same problem everyone was describing... trying to mail merge my christmas envelopes.  Anyway, figured out that if I set the custom size .25 smaller than the envelope, it prints fine.  If you're working from Word, go mailings, envelopes, custom size, and make the size a little smaller than the envelope itself

[truerock]

OMG!!!!!!

Tens of thousands of people have been stumped by this problem for years... and you solved it!!!!!!

Obviously there is an extreme compexity of printing on a paper size different from the few sizes provided by the HP printer driver.

I select a custom paper size in Microsoft Word that is .25" smaller (both width and height) than one of the HP Office Jet Pro 8600 predefined paper sizes.  Then when I select "Print" in Microsoft Word, then "printer properties", then I select a paper size in the HP Office Jet Pro printer driver that most closely matches the size document paper I am using in the printer.

Obviously you have to experiment with moving the text around in the Word document to get it to come out correctly.

I wish HP would fix its printer drivers.