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Todd00
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HP 8610 Printer Wireless Stopped Working With New Router

Officejet Pro 8610
Microsoft Windows 10 (32-bit)

I have spent several hours on this.  I got a new router from Spectrum, now my 8610 will not accept the password, states it is incorrect.  Wireless printing worked fine with the old router.  Multiple calls to Spectrum and they have stated that the issue is definitely with the printer itself.    The printer has been reset to factory settings and the driver software has been deleted and reloaded. 

 

I have tried correctly to use the setup wizard and it keeps stating that I have entered the wrong password for the wireless.  I am choosing the correct wifi for my home.  Totally frustrated after several hours of trying.  

 

Please help.

 

Thank you. 

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HP 8610 Printer Wireless Stopped Working With New Router

Have you tried the steps shown in this link?

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Todd00
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HP 8610 Printer Wireless Stopped Working With New Router

I have tried the procedures outlined in that link many times with no success.  Totally frustrated.  Thank you for your response.

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HP 8610 Printer Wireless Stopped Working With New Router

Any strange characters in the new password?

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Todd00
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HP 8610 Printer Wireless Stopped Working With New Router

No, the password is just regular letters and numbers.  I have used the new router password on 2 phones, 1 tablet,  2 smart tv’s, and

multiple security cameras all with success.  I wish I could get the wireless printing to work.  

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Todd00
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HP 8610 Printer Wireless Stopped Working With New Router

I reset the printer to factory settings also with no success.

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HP 8610 Printer Wireless Stopped Working With New Router

Have you tried connecting using the RJ45 port?

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Todd00
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HP 8610 Printer Wireless Stopped Working With New Router

I have not .   Even if I do, why did wireless printing work fine with my previous router?

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Todd00
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HP 8610 Printer Wireless Stopped Working With New Router

I honestly do not want to pay HP for support for a non warranty printer.  This is apparently a HP error.  

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HP 8610 Printer Wireless Stopped Working With New Router

Maybe the Spectrum is not compatible with your printer.

Simple test power the old router and see if you can connect.

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