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Speers
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HP 8610 Will no longer scan with Apple OS Catalina

HP Office Jet 8610
macOS 10.15 Catalina

Has HP issued a software update to overcome the scanning issue with the Mac Software update to Catalina Operating System? There was a long post with 11 pages of responses but it was advised to start a new post. They had used a work around but promised that they were developing a software update for scanning rather than a work around.

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HP Support Agent
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HP 8610 Will no longer scan with Apple OS Catalina

Hi @Speers

Welcome to the HP Support Community. I'd be happy to assist you.

 

HP Easy Scan is not yet compatible with macOS 10.15 Catalina. We're actively working to restore complete functionality. I suggest using HP Smart app or Apple Image capture to scan from your MAC. Kindly refer to this document to know how. 

 

Refer to this document for more info on HP Easy Scan.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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