I have an HP OfficeJet Pro 8630. It has been working perfectly until I had to replace a depleted cartridge. When I replaced the cartridges with authentic HP products that I purchased recently, I get the following error message, "the indicated cartridges are not intended for use in this printer."
I have checked to make sure that I have the right cartridge number, I have tried other new cartridges, and I have tried all the troubleshooting tips on this site for cleaning and resetting the printer. Every effort has ended up the same, with the printer giving me the above error message.
Help - I am a teacher trying to do distance learning and I need a printer that works.