01-20-2020 10:41 AM
My HP 8710 is slow only when it copies from the glass. It is normal when printing from my PC or scan.
I have unplugged and plugged, reset to factory defaults and checked my paper setting (plain paper)
It is set for Draft mode. Please help
01-22-2020 04:31 PM
Welcome to HP support community.
Adjust paper type and copy quality settings from the printer control panel menu to improve copy speed issues.
Touch Copy, Copy Document, or Copy Photo on the printer control panel.
Touch Settings or the gear icon to access and change the following settings.
Paper Type: Copy speed can be impacted if photo paper is selected for a plain paper copy job. Select the type of plain or photo paper for your copies.
For printers with touchscreen displays, open and close the paper tray to display a prompt on the control panel to confirm the paper type that is loaded.
Tray Selection: Select the paper input tray with the paper being used for your copies.
Quality: Select a lower copy quality level.
Draft Mode: Turning on Draft Mode speeds up copying, but reduces quality.
Select Save Current Settings or Set as New Defaults to retain the settings for future copy jobs.
Depending on the printer, touch Start, or return to the main Copy screen by touching Back, and then touch Start Black, Start Color, or OK to start the copy job.
You can refer this HP document for more assistance:- Click here
I hope that helps.
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