12-02-2019 01:55 PM
Printer will not boot on. Keeps sending error printer was turned of incorrectly. When turned off and back on give code B8BAFDOE
Then note there is a printer error turn off and then back on. I have turned the unit off, disconnected the power cord to hopefully reset and get same response
Solved! Go to Solution.
12-05-2019 02:37 AM
Welcome to the HP Support Community. I'd be happy to assist you with the B8BAFDOE error.
Let's try these steps to reset the printer -
1) Take out the cartridges.
2) Unplug the power cord from the printer & wall.
3) Wait for 30 seconds.
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.
5) Insert the cartridges back into the printer.
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
If the issue still persists, I have sent you a private message with the steps to perform an advanced reset on the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
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01-06-2020 05:46 PM
Product error code B8BAFDOE. Unable to remove printer Cartridges as well as they are set in a position that is unreachable to the right. HP Officejet Pro 8710. Have disconnected power chords, and reconnected as well but still advises to switch printer off then back on.