02-03-2020 10:08 PM
I am trying to print on cardstock 8.5 X 11. The weight is 65 lb/177 g/m. My printer keeps jamming, even when I specify Thick paper and put only one sheet at the time in the tray. What am I doing wrong? Can my printer accept this type of paper?
02-06-2020 10:08 AM
Welcome to the HP Support Community.
Make sure you've loaded the card stock in Tray 1.
Does this only happen while printing card stock?
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