01-07-2020 08:20 PM
I am trying to print photos with my new HP 9015 - first of all for selection of paper there is no photo paper listed - there is "glossy"......which I did select. Secondly - the photos are printing horribly. I have run the HP Print and Scan Doctor program and have printed out excel and word documents in color fine - but the photos are not printing out in full color and have lines in them.......and yes I have selected the best option for printing. I must be missing a setting or something. Please advise
01-07-2020 11:06 PM
Which software do you print from ? Please download and install
and use it to print.
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01-08-2020 02:54 PM
that software doesn't work - I keep getting an error message "There was a problem establishing a secure Internet connection to RocketLife server" - I have no issues running any other programs or getting to any other internet sites......
But I shouldn't need to use a special software to print photos.....I have tried printing from "Windows Photo Viewer", "Photo Gallery" and "Photos"......all the same output.....crappy