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ShadowKat
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HP 9025 using a MAC. Wish to use tray 2

HP OfficeJet 9025
macOS 10.15 Catalina

I have a HP OfficeJet Pro 9025 working wirelessly with an iMAC running the Catalina operating system.  I have installed HP Smart.  I bought the printer since it had 2 trays.  Tray one is filled with regular printing paper.  I would like to use tray 2 for other printing such as envelopes, labels etc.  

The manual has instructions for Windows not MacIOS.

How can I switch the print from tray 1 to tray 2?

Thank you!!

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HP Support Agent
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HP Recommended

HP 9025 using a MAC. Wish to use tray 2

Hi @ShadowKat

Welcome to the HP Support Community. I'd be happy to assist you.

 

By default, the printer draws paper from Tray 1. If Tray 1 is empty and Tray 2 is installed and contains paper, the printer draws paper from Tray 2.

You can change the behaviors using the following features:

● Default Tray: Set the default tray from which the printer draws paper first when paper of the same size is loaded in both Tray 1 and Tray 2.

● Tray Lock: Lock a tray to prevent it from accidental use; for example, when you have loaded special paper (such as letterhead or preprinted paper). The printer will not use a locked tray even when the other tray is empty.

 

As you are using the HP Smart app, remove the papers from tray 1 and then try printing using tray 2 and check if that works.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

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