02-03-2020 12:07 AM
I have a HP OfficeJet Pro 9025 working wirelessly with an iMAC running the Catalina operating system. I have installed HP Smart. I bought the printer since it had 2 trays. Tray one is filled with regular printing paper. I would like to use tray 2 for other printing such as envelopes, labels etc.
The manual has instructions for Windows not MacIOS.
How can I switch the print from tray 1 to tray 2?
02-05-2020 12:17 PM
Welcome to the HP Support Community. I'd be happy to assist you.
By default, the printer draws paper from Tray 1. If Tray 1 is empty and Tray 2 is installed and contains paper, the printer draws paper from Tray 2.
You can change the behaviors using the following features:
● Default Tray: Set the default tray from which the printer draws paper first when paper of the same size is loaded in both Tray 1 and Tray 2.
● Tray Lock: Lock a tray to prevent it from accidental use; for example, when you have loaded special paper (such as letterhead or preprinted paper). The printer will not use a locked tray even when the other tray is empty.
As you are using the HP Smart app, remove the papers from tray 1 and then try printing using tray 2 and check if that works.
Hope this helps! Keep me posted.
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