09-11-2013 08:13 AM
Printer worked normal until yesterday. When powered on printhead slammed sides, and film guide 1/4" high that goes behind printhead assembly came undone on left side. I was able to reattach film guide.
Printhead incompatible or damaged.
Using alcohol cleaned printhead/ soaked printhead/ cleaned contacts.
Ink cartridges are new or recently new. Cleaned them as well.
My use is moderate mostly photos.
Is this a machine problem or just a printhead issue needing a new printhead?
09-12-2013 09:15 AM - last edited on 02-24-2017 09:48 AM by OscarFuentes
I would suggest following this document, which will show you how to resolve this issue.