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Rizidan
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HP DeskJet 2633 doesn't print all sentences

DeskJet 2633
Microsoft Windows 10 (64-bit)

My DeskJet 2633 suddenly doesn't print all the sentences of my word document... Some are barely visible, others not at all.

 

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HP DeskJet 2633 doesn't print all sentences

Hi @Rizidan ,

 

Welcome to the HP Support-Community.

 

Please scan one of the affected documents and upload it here. I believe there is a problem with one of the cartridges.

 

Best,

Nils_K

 

 

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Rizidan
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HP DeskJet 2633 doesn't print all sentences

Hello Nils,

 

hereby a quick photo of a document. You can see the sentences not been printed correctly. I hope you can help me out.

You mentioned that the cartridge might not work properly... I've bought the printer just 3 months ago and have using it barely..

 

gr

Rizidan

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Rizidan
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HP DeskJet 2633 doesn't print all sentences

hereby the documentWhatsApp Image 2019-12-31 at 09.28.27.jpeg

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HP DeskJet 2633 doesn't print all sentences

Hello Rizidan,

 

yes, that's the black cartridge. Please try the following:

 

Remove the cartridge and turn it upside down for about an hour. In many cases, this procedure helps.

After reinstalling the cartridge, please try to print out a document and check, if the problem remains. If so, run an automatic cartridge clean.

 

Let me know how it turns out! 😊

I wish you a great new year!🎉

 

Cheers

Nils

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Rizidan
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HP DeskJet 2633 doesn't print all sentences

Hello Nils,

 

Thank you for your reply. I will try this as soon as I am back home. 

I'll let you know if your suggestion is sufficient.

 

For now i'll wish you all the best for 2020 and a very happy new year !

 

gr

Rizidan

Rizidan
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HP DeskJet 2633 doesn't print all sentences

Hai Nils,

 

I've tried your suggestion and it partial succedeed.. The print looks much better now, but still not good enough..

Maybe i should buy another cartridge, cause now the printer shows a message of low cartridge....

 

Thank you for your help, and again nice new years eve !!! 

 

gr

Rizidan

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HP DeskJet 2633 doesn't print all sentences

Hi,

 


@Rizidan wrote:

Maybe i should buy another cartridge, cause now the printer shows a message of low cartridge....


Yes, I think it is the best when you insert another cartridge. With the new cartridge, the problem should be resolved. 🙂

 

If you have any further questions, feel free to post another question! 😊

 

Cheers,

Nils

 

 

 

 

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