01-27-2020 02:21 PM
HP DeskJet 2652. I received an email and wanted to print a copy. The printer will not print all of the message. I am missing about one half of an inch of print on the right side of a document.
01-30-2020 12:46 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that the printer is not printing the complete page.
Don’t worry, I assure you I will try my best to get this sorted.
Are you facing the same issue when you print other documents?
Meanwhile, I recommend you check the print preview and see whether all the email content is showing in the preview page. If the content is not showing completely in the preview, then the content of the email is outside the printable area of the printer and you need to align it accordingly.
If the content is showing correctly in the preview and still it is not printing the complete text then, I recommend you root uninstall the printer and then reinstall it and check.
Here is how it is done.
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Restart the PC
14.) Download and install the printer software from the below link.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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