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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Hi, I have some trouble with my DeksJet 3700 printouts.
I don't know why when I print with black, this problem comes up: the whole word is not printed. 


1.jpg

The problem also remains with new (original) cartridges.

I followed all the diagnostic directives (nozzle cleaning, alignment, etc) but nothing helped. I also tried to clean the nozzle by hand, but the result does not change.

 

Can you some of you help or support me? Any of you with the same problem? 

Thanks!

1 REPLY 1
HP Recommended

Replace the black cartridge.

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