cancel
Showing results for 
Search instead for 
Did you mean: 
sammy06brown
New member
2 1 0 0
Message 1 of 4
74
Flag Post
HP Recommended

HP DeskJet 3752 No Printing

HP
Microsoft Windows 10 (64-bit)

My problem is the printer has black and colored ink yet it won't print. There is no error code, it just won't print for me. I have done so many tests and everything. I need it to print.

3 REPLIES 3
HP Support Agent
HP Support Agent
12,398 12,377 817 811
Message 2 of 4
42
Flag Post
HP Recommended

HP DeskJet 3752 No Printing

@sammy06brown

 

Do you face the same issue when making photocopies?

 

Try cleaning the Printhead and let me know if that works

 

  1. Load plain paper into the input tray.

  2. Search Windows for your printer model name, and then click the printer name in the list of results.

    HP Printer Assistant opens.

  3. Click Maintain Your Printer.

    The printer toolbox opens.

  4. On the Device Services tab, click Clean Cartridges .

    A Print Quality Diagnostic page prints.

    Figure : Print Quality Diagnostic page

    Example of a Print Quality Diagnostic page
  5. Examine the Print Quality Diagnostic page.

    • If the print quality is acceptable, click Done. You can stop troubleshooting.

    • If the print quality is unacceptable, click Second-level Clean to continue the next level of cleaning.

      NOTE: If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again.
Keep me posted how it goes 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Reply
0 Kudos
sammy06brown
New member
2 1 0 0
Message 3 of 4
34
Flag Post
HP Recommended

HP DeskJet 3752 No Printing

I did all kinds of cleaning. Nothing happened. I did everything I needed to do with no results.

Reply
0 Kudos
HP Support Agent
HP Support Agent
9,829 9,832 867 1,040
Message 4 of 4
17
Flag Post
HP Recommended

HP DeskJet 3752 No Printing

@sammy06brown

 

Appreciate you trying the steps. I'd suggest you Contact HP in your region regarding this. 

 

Have a great day! 

Asmita
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation