• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP DeskJet Ink Advantage 3835 All-in-One Printer
Microsoft Windows 10 (64-bit)

Does HP DeskJet Ink Advantage 3835 has Digital Fax capability? Option of "Digital Fax Wizard" is missing from "Fax" section in HP Printer assistant

GRGR_1-1590881805751.png

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@GRGR

 

There is no mention of this feature on the product specifications page or the user guide. Hence, the printer does not support this feature.

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi @GRGR

Welcome to the HP Support Community. I'd be happy to assist you.

 

Is the fax connection setup? If yes, and there is no Digital fax option on the HP printer assistant, then the printer does not support this feature.

 

To know how to use the digital fax feature, kindly refer to this document.

 

For more info, you may refer to page 68 of the user guide.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

Is there any option to simply check whether my specific model  HP DeskJet Ink Advantage 3835 has Digital Fax capability or not?

HP Recommended

@GRGR

 

There is no mention of this feature on the product specifications page or the user guide. Hence, the printer does not support this feature.

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.