HP DeskJet Ink Advantage 4675 Wi-Fi Print

[vulture81]

Hello,

I was used to use ASUS DSL-N14U, but I decided to change it with DSL-N16 model, because it supports VDSL. However now I am facing problem with my HP printer. I cannot use the Airprint function neither on my phone or on my MacBook, because it doesn't find the printer on Wi-Fi. All devices are connected to the same network. I never had such a problem with N14U. Do I need to make any additional adjustments in order to use the Airprint function without problem ?

I'd be glad, if you could help me.

Thank you.

[Dvortex]

Hello, @vulture81 - Hope you are well 🙂
 

Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!

Going through your post, I understand that you are facing issues while printing to your Deskjet printer after changing the router. I am not very clear whether the printer is connected to the new router. You need to make sure the printer is connected to the new router so that you can print from your iOS device. Check the steps below to connect:

1. Turn on the printer if it is not already on.

2. On the printer control panel, touch the Wireless icon .

   The Wireless screen displays.

3. Touch the Settings icon .

4. Touch Wireless Setup Wizard, then follow the instructions on the control panel to connect the printer to your wireless network.

Once the printer is connected, then try printing from your Apple device. If the issue persists, then try the steps here: http://hp.care/2qVmB2e 

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂
 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[vulture81]

Hi @Dvortex,

I have already done these settings before. As you can see in my post, I had another router before and there wasn't any problem when I was using it. But now my phone says "No Airprint Printers Found". The same goes for my MacBook, too.

Thanks.

[Dvortex · Accepted solution]

Hello, @vulture81

Thanks for the update!

You can try using the Wi-Fi direct feature on your printer to connect the printer directly to the iOS device. Connect your Apple iOS device directly to the printer with Wi-Fi Direct or HP wireless direct as suggested below:

1. On the printer, make sure a solid blue light is on next to the Wi-Fi Direct/HP wireless direct button  or an Wi-Fi Direct/HP wireless direct  icon displays on the control panel.

2. Press the Wi-Fi Direct/HP wireless direct button or navigate the control panel menu settings to find and touch Wi-Fi Direct/HP wireless direct.

3. On your Apple iOS device, tap Settings, and then tap Wi-Fi.

4. Under the Choose a network menu, select your printer. The printer name begins with DIRECT.

   If prompted, type a password. The default password is 12345678.

Now, try the steps below to print:

1. In the app that you want to print from, tap the Action icon ( or ) to display the menu options.
2. Tap Print. The Printer Options menu displays.
3. On the Printer Options menu, tap Select Printer. A list of available printers on the network displays.
4. Tap your HP ePrint printer in the drop-down menu. The Printer Options menu displays again and shows your selected printer.
5. If you do not need to change print options, tap Print to send the print job to the HP printer.

Let me know how that goes!

Have a great day 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!