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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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Would you please re-post a link to help me fix this kind of problem? The link you sent awhile back is no longer valid.

 

Thanks!!!

HP Recommended

. . .Message was intended for Shirlzz1 who posted back in 7/2012.

HP Recommended

I have the same problem. Is their a new link? The link you gave no longer works.

Thanks.

harv

HP Recommended
It's been a long time since I posted, so my memory is a bit fuzzy. Also- I am NOT the most computer-savvy, so please ask around first & post update(s).

I believe I ended up re-installing the driver software for my printer (from HP). I think it was an automatic update on my PC that caused my printer to go nuts.

I would find the driver software online first (ONLY from a trusted site; there's lots of malware out there & I don't recall if I could find the driver from HP's site). Next, remove the one on your PC before downloading the one from online.

Again, please post any updates, as this is a common problem.
HP Recommended

My next one will be a Brother or an Epson.

HP Recommended

cleaned cartridges  still runs paper through but does not print    HELP

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