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vanty Honor Student
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HP Deskjet 2130 Printer does not print, scan nor copy

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I have an issue. but mine at times prints that page but it still won't work. Help

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HP Deskjet 2130 Printer does not print, scan nor copy

@vanty

Thank you for joining the HP Community

 

Could you please help me with the exact model name or the product number?

 

However, refer to this document: https://support.hp.com/us-en/product/hp-deskjet-2130-all-in-one-printer-series/7174550/document/c053... for Resolving Copy Problems

 

Keep me posted.

 

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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vanty Honor Student
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HP Deskjet 2130 Printer does not print, scan nor copy

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HP Deskjet 2130 Printer does not print, scan nor copy

@vanty, Welcome to the HP Support Community!

 

Have you tried making Standalone Black and color photocopies and check what happens?

From which device are you trying to print and what operating system is installed?

Is it connected using a USB cable or Wireless?

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Perform the steps mentioned in this document.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

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vanty Honor Student
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HP Deskjet 2130 Printer does not print, scan nor copy

i have done everything but nothing fixes it permanently. it works when it wants an comes back even in the middle of printing. The first time it occurred I fixed it easily with the hp doctor tool afterwards the tool had an error in the driver section. When you use the hp2130 app in windows and try to clean cartridges it tells you device busy. So right now it is working at times it is not. Help to permanently fix this issue. I've done everything recommended in this blogs and nothing works.

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HP Deskjet 2130 Printer does not print, scan nor copy

@vanty

 

If this is a recuring issue with printing/scanning, it could be a connectivity issue. 

If you have any issues while making a copy, the issue could be related to the hardware of the printer.

Monitor the printer and let me know what happens.

 

Keep me posted.

KUMAR0307
I am an HP Employee

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