HP Deskjet 2130 shows printing but nothing happened

[Shuyi1113]

Hello,

I am using HP Deskjet2130 printer right now, it can make the photocopy but when I try to print something, even though it showed "printing", nothing printed out from the printer.

I will really appreciate if someone can help me out!

Thanks a lot.

[Dvortex · Accepted solution]

Hello @Shuyi1113, Greetings!

Thank you for joining HP support forums, I would like to help 🙂

I understand you are having an issue while printing to your Deskjet 2130 printer. Try the below steps and check:

• Click the Apple menu icon, and then click System Preferences.
• Click Printers and Scanners, Print and Scan, or Print and Fax.
• Right-click the blank space in the Printers list, and then click Reset printing system.
• Click Reset in the confirmation window.
• Enter an administrator username and password, and then click OK.
• Wait until the printing system is reset and no devices show in the Printers list
• Click the Add button (+).
• Find, and then select the name of your printer from the Printer list, and then click Add to add your printer.
• Click Print Using..., and then select the name of your printer (By default “Airprint” would be selected)

You can check http://hp.care/2bZg8xA for detailed troubleshooting steps.

Let me know if it helps!

Cheers 🙂

[Shuyi1113]

On my god, that works!!! Thank you so much!!

[Dvortex]

Hello @Shuyi1113, Greetings!

Glad you got it! Great job on following those complicated troubleshooting steps. 🙂

Cloud you also consider marking my post as accepted solution, so that other customers could also benefit from this post in the future if they run into the same situation.

Cheers 🙂

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