Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

HP Deskjet 2542 print only blank page

Microsoft Windows 10 (32-bit)


I have been trying hard to fix the issue with the print during this time not to go out. The ink is good and shows 61% green mark tick. I did try restart printer, restart computer, reset printer settings, reinstall driver. None worked. When I execute all maintenance tasks all shows green, the test print also sends signal correctly and I can here the sound the printer is making line by line printing but actual the page is blank.


I tried to run the doctor and other maintenance tasks, cleaning cartridges, cleaning alignment, clean printer, Ink warm water treatment(only to the base)  and none works. If I check the properties, all shows green, ready to receive print signals.

It start printing upon command but the page will have a blank page without text.


Please help

HP Support Agent
HP Support Agent
2,013 2,003 92 115
Message 2 of 2
Flag Post
HP Recommended

HP Deskjet 2542 print only blank page

Hi @SwatiSri00


Welcome to the HP Support Community. I'd be happy to assist you


Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.


As you have tried all the steps, this seems like a hardware issue.


I'd suggest you Contact HP in your region regarding the service options for your printer


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day! 

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation