09-25-2012 11:13 PM
MY HP Deskjet Ink Advantage 3525 e-All-in-One Printer has four ink cartidge. Out of four cartidge my Black ink cartridge level was 20% and rest 3 colors Cyan, Magenta, Yellow having 80 % ink level. Now the issue is that when my black printouts was missing few fonts. So I went to HP Deskjet 3520 series Toolbox > Device Services > And clicked on Clean PrintHeads. After the print heads was cleaned with one sheet of paper. To my horror when i clicked on Estimated Ink levels. All the 4 print cartridge ink level came down to 20 %. But as explained earlier my 3 cartridges of Cyan, Magenta, Yellow were having 80% ink levels. Why this problem has happened why did my color cartridges ink level has come down drastically by just clicking the option of Clean Printheads ? This has caused me a huge loss without having utilized these 3 color print cartidges. Waiting for your expaination on the same.
09-26-2012 08:46 AM
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"