HP Deskjet F380 - No ink appearing on paper after print

[raaq89]

Hello,

In the past week my deskject F380 is not printing any ink on the paper after the print option is selected from the word processor. It enters as a blank paper and returns as blank. I even connected the printer to my laptop and get the same result after printing.

The cartridge is not empty as there is a substantial amount on both colour and black to print over 15 papers. The solution centre even shows I have plenty of ink available.

I tried uninstalling and reinstalling the software and the issue still remains. 

Please advice any possible solutions that is possible to resolve this issue?

Regards,

Raaqim

[The_Fossette · Accepted solution]

Hi @raaq89

Welcome to the HP Forums!

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

I reviewed your post and I understand that the printer is printing blank pages.

I’d love to help!

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

• When was the last time the computer was working fine?
• Have you made any software or hardware changes on the computer?

Meanwhile, follow the steps in the below article and check if it helps.

http://hp.care/2pG8UVH

Let me know how it works and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care!

Cheers!

[raaq89]

Hello @The_Fossette,

The link you shared works and I am able to print again.

I occasionally use the printer for printing.

To avoid the cartridge drying up, how frequent should I print? 

Is printing 2 pages enough once every fortnight?

Regards,

Raaq

[sandytechy20]

@raaq89

Thanks for the reply.

Good to know that issue is resolved.

Feel free to contact us in feature, if you need any assistance.

Printing couple of pages in a week will avoid cartridge drying up.

Cheers.

[ch33ky_girl]

Hi I have an old HP deskjet F2400 with exactly the same problem...i have tried cleaning the cartridge and paperroll...two different new cartridges and still nothing 😞  please help

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you